5 Step Checklist for Choosing A Home Care Provider

doctor-talksIf you have an elderly loved one who may need help completing tasks and getting around the home, it can be a difficult process to find the best provider for home care services. Here is a 5 step checklist for choosing a home care provider.

1. Sample 3 or more home care providers

The first step in choosing an ideal home care provider is to sample the options available. The right professional should be able to treat everyone in your home with care and dignity. If you know of a friend or relative who has a good home care professional, ask them for recommendations. Then narrow down your search by reading their website to find out more about them. What you’re looking for should be guided based on what you’d want a home care provider to do in your home. The best thing is that you can call 3 or even 4 agencies to ask them what kind and level of service they provide.

2. Interview them

Once you’ve arrived at a consensus, it’s time you interview them. By now, you have a list of 3 providers whom you want to consider for home care service. You should visit their offices in person or have them come to your home for assessment. Your interview with them is critical since it will help find out if they are a match for you and your loved ones.

3. Evaluate their services

Ideally, there are 3 types of personal care that these agencies provide, namely; personal care, companion care and skilled care.

consulting-doctorPersonal care
This category of professionals handle basic activities of daily life such as eating, bathing, toileting etc. It’s a hands-on care that requires high level of training compared to companion care. In fact, a number of states have rules and regulations governing these professionals.

Companion care
This includes meal preparation, basic housekeeping, etc. This category of care givers don’t usually have physical contact with the client.

Skilled care
These professionals are licensed to provide physical therapy, nursing, or occupational therapy. Whereas these services are often provided by third party players such as Medicare and private insurance, they are also available on a private pay basis.

Since there are 3 categories, it’s best that you evaluate your needs and that of your family before hiring these professionals.

4. Find out how issues are resolved
Keep in mind that problems will arise between you and the caregiver from time to time. Most people don’t report problems to the agency since they are never sure how complaints are handled. They don’t really want to worsen things by having the agency discipline the caregiver.

Instead, be upfront with your agency. If you feel problems are likely to arise, point them out so that they can deal with them effectively when they arise. You should have the ”what if” discussions just to see how they react.

5. Compare costs
Don’t go for the lowest rate without knowing the kind of services included. Most home care agencies charge on per-hour basis, but they also have packages in which clients can choose according to their needs and budget. Your safest bet would be to assess the total value and not the lowest price.

When you do the things above, it will increase your chances of finding the best care giver for your home. You only want to pay for services you need. Furthermore, you need someone who will resonate with your personality, so choose wisely.

About the Author

AmeriCareHomeCare is a national home and companion care company with providers in California, Georiga, and North Carolina. They strive to provide top notch in home care services and become caregivers more than caretakers.